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Returns & Exchanges

At Magic Hands Jewelry, we want you to love your handcrafted pieces; if you are not completely satisfied, we offer a 30-day return policy for a full refund or exchange. Please ensure all items are returned in their original packaging and unworn condition to qualify.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

2

Secure Packaging

Carefully place your jewelry in its original velvet box and use a padded envelope to prevent any damage during transit.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Quality Review & Refund

Once our artisans inspect the returned piece, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing