Returns & Exchanges
At Magic Hands Jewelry, we want you to love your handcrafted pieces; if you are not completely satisfied, we offer a 30-day return policy for a full refund or exchange. Please ensure all items are returned in their original packaging and unworn condition to qualify.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Secure Packaging
Carefully place your jewelry in its original velvet box and use a padded envelope to prevent any damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Quality Review & Refund
Once our artisans inspect the returned piece, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing